The 30-Day "We Stay" Guarantee

1. The Guarantee — What It Covers

Syntra Protocol offers a 30-day results guarantee on the Casa Uno 30-Day Personalized Protocol. The guarantee period begins on the date of purchase.

If, after following the protocol for 30 days, you do not notice meaningful improvements in at least one of the following areas, you are entitled to a full refund:

• Energy levels on and between injection days
• Ability to maintain lean muscle mass alongside GLP-1 medication
• Confidence that metabolic rebound will not occur when the medication changes or ends

2. How to Request a Refund

To request a refund within the 30-day guarantee window, email ivan@syntraprotocol.com with the subject line "Refund Request" and include your name and the email address used at purchase.

Refunds are processed within 5–7 business days. You will receive confirmation via email once the refund has been issued. Refunds are returned to the original payment method.

3. Outside the 30-Day Window

Refund requests submitted more than 30 days after the purchase date will not be honored. If you have a question about your order outside the guarantee window, please contact us at ivan@syntraprotocol.com — we read every message personally and will do our best to help.

4. Digital Product Nature

Casa Uno is a digital product. Upon purchase, you receive immediate access to all included PDFs and deliverables via email. Because digital files are delivered instantly, we ask that you engage with the protocol in good faith for the full 30 days before requesting a refund.

We are not able to accept returns of physical goods because no physical goods are shipped.

5. Contact

Questions about this policy or your order:
ivan@syntraprotocol.com
Syntra Protocol — syntraprotocol.com